Strategic fintech and payments leader.Building for the next decade of AI-led financial services.
30+ years across banking, payments, and fintech leadership.
I work at the intersection of domain expertise and technology judgement.
Not as a technologist chasing novelty.
As a business leader who uses modern tools, partnerships, and operating discipline to deliver measurable outcomes.
Payments and fintech transformation
Operating models, product direction, and ecosystem partnerships that move volumes, revenue, and resilience.
Applied AI for financial services
AI as a business tool for better decisions, better risk outcomes, and better customer experience.
Current doctoral research focus: AI applications in wealth management.
Leadership for scale
Strategy, governance, risk frameworks, and cross-functional execution to help organisations scale responsibly.
Impact
Delivering measurable outcomes and driving strategic growth across decades of leadership.
Designed a multi-year strategic roadmap targeting 10X revenue growth in 5 years (SGeBIZ).
Introduced new payment channels including virtual card payments, stablecoins, and digital wallets (SGeBIZ).
Built and launched 3 new platforms with enhanced UI/UX, open APIs, and multiple payment modes (SGeBIZ).
Developed strategic partnerships and invested over $10M, delivering $1B+ volumes in 2019 (Visa).
Improved payment volumes by 13% and revenue by 14% in 2019 (Visa).
Secured US$100M+ new revenue opportunities over the next 3 years (Visa).
Accelerated the B2B Connect payments platform with an anticipated $200M revenue over 5 years (Visa).
Secured high-stakes RFPs enabling $15B to $20B volumes over the next 5 to 7 years (Visa).
Managed a $300M revenue stream with 50%+ pre-tax profitability (BAML).
Achieved $55M annual revenue with 60% pre-tax profitability and grew wallet share to 26% in India (JP Morgan).
Case Studies
Scaling a payments platform and roadmap
Deputy CEO, Singapore E-Business (SGeBIZ)
- •Led multiple functions including Investment, Sales, Finance, Operations, Product, and Customer Success.
- •Completed due diligence leading to 100% acquisition.
- •Built multi-year strategic roadmap targeting 10X revenue growth.
- •Introduced virtual cards, stablecoins, and digital wallets.
- •Launched 3 new platforms with enhanced UI/UX and open APIs.
Building partnerships and B2B payments growth
Head, Business Solutions, Visa Worldwide
- •Developed partnerships investing $10M, contributing to $1B+ volumes.
- •Improved payment volumes by 13% and revenue by 14%.
- •Secured US$100M+ in new revenue opportunities.
- •Accelerated B2B Connect platform ($200M revenue anticipated).
- •Won high-stakes RFPs enabling $15B to $20B volumes.
Regional revenue leadership at scale
Managing Director roles, Bank of America Merrill Lynch
- •Managed $300M revenue stream with 50%+ pre-tax profitability.
- •Drove 15% revenue increase and sustained double-digit growth.
- •Expanded into merchant acquirers and fintech segments.
- •Led diverse team of 40+ professionals across APAC.
- •Won global RFPs partnering with regional stakeholders.
Treasury services growth in India and South Asia
Executive Director, JP Morgan Chase
- •Achieved $55M annual revenue with 60% pre-tax profitability.
- •Increased wallet share to 26% in India.
- •Recognised with Chairman’s Circle Award for Best Sales Team and Best Deal.
- •Outstanding sales performance over four consecutive years.
- •Advanced from AVP to VP to ED within 3 years.