My Professional Journey
Two decades of leadership in payments, fintech, and banking, building scalable businesses and high-performance teams.
Nov 2021 – Present
SGeBIZ
Deputy Chief Executive Officer
- Built the growth roadmap and operating plan to scale the business toward SG$50M+ revenue potential.
- Launched 3 digital platforms to deepen payments and trade-finance capabilities.
- Expanded into Malaysia and structured cross-border partnerships to unlock new corridors.
- Tightened risk and regulatory execution across markets while broadening rails (bank transfer, virtual cards, QR, wallets).
Mar 2020 – Nov 2021
SGeBIZ
Chief Operating Officer
- Drove the B2B payments business with a clear focus on volume, adoption, and platform stickiness.
- Built issuer, scheme, and fintech partner motions to expand acceptance and improve customer experience.
- Helped shape automation-led workflows across procurement, AP, and payments to improve efficiency for clients.
- Developed the operating cadence across product, partnerships, and execution to convert pipeline into throughput.
Feb 2019 – Jan 2020
Visa
Head, Business Solutions Asia Pacific
- Led commercial payments and partnerships across 16 APAC markets, aligning teams to a single B2B growth agenda.
- Deployed US$10M into fintech partnerships (Payment Logic, Paymate, Open, NEAT) to accelerate solution breadth.
- Delivered 13% volume growth and 14% revenue growth in 2019 through focused execution and market prioritisation.
- Won US$100M+ new business and added US$5B+ volumes via virtual card programs in China and Korea.
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Apr 2016 – Dec 2018
Bank of America Merrill Lynch
MD, Regional Head, Banks, NBFI & Public Sector
- Ran a US$300M revenue business at 50%+ profitability while leading a 40-person regional team.
- Drove double-digit annual revenue growth and expanded coverage into fintech and merchant segments.
- Secured US$100M+ annual new business through disciplined client planning and solution-led origination.
- Built a US$500M multi-year revenue plan and strengthened governance to scale growth without risk leakage.
Nov 2012 – Mar 2016
Bank of America Merrill Lynch
MD, Regional Head, Banks
- Managed a US$225M P&L and delivered 56% pre-tax profitability through tighter commercial discipline.
- Grew wallet share by 30%+ by integrating credit, payments, and liquidity into unified client plays.
- Expanded trade flows across APAC by linking product execution to corridor-level opportunities.
- Built durable senior relationships with banks across markets to convert strategy into recurring flows.

Dec 2010 – Oct 2012
Bank of America Merrill Lynch
SVP, Regional Head, NBFI
- Built the NBFI franchise from zero to US$35M revenue with a clear coverage and solution blueprint.
- Earned the Asset Award for Best NBFI Bank (2011) by improving execution quality and client outcomes.
- Recruited and developed regional teams, creating repeatable frameworks for pipeline conversion.
- Expanded APAC relationships through sharper segmentation, pricing discipline, and product adoption.

Apr 2005 – Nov 2010
J.P. Morgan
Executive Director
- Led treasury and cash management sales for India and South Asia, delivering US$55M annual revenue.
- Sustained 60% pre-tax profitability by improving deal quality, pricing, and wallet discipline.
- Expanded wallet share to 26% by deepening integration across solutions and client operating cycles.
- Won Chairman’s Circle awards and scaled performance consistently, moving from AVP to ED in three years.

Oct 2000 – Apr 2005
ICICI Bank
Chief Manager
- Managed 200+ corporate relationships, building repeatable engagement across large and mid-market accounts.
- Contributed to scaling ICICI’s cash management leadership through stronger solution adoption.
- Developed receivables solutions (post-dated instruments, small-value collections) to improve efficiency.
- Improved client retention by reducing friction in collections and tightening service delivery routines.
