My Professional Journey

Two decades of leadership in payments, fintech, and banking, building scalable businesses and high-performance teams.

Nov 2021 – Present

SGeBIZ

Deputy Chief Executive Officer

  • Built the growth roadmap and operating plan to scale the business toward SG$50M+ revenue potential.
  • Launched 3 digital platforms to deepen payments and trade-finance capabilities.
  • Expanded into Malaysia and structured cross-border partnerships to unlock new corridors.
  • Tightened risk and regulatory execution across markets while broadening rails (bank transfer, virtual cards, QR, wallets).
SGeBIZ office or building
Mar 2020 – Nov 2021

SGeBIZ

Chief Operating Officer

  • Drove the B2B payments business with a clear focus on volume, adoption, and platform stickiness.
  • Built issuer, scheme, and fintech partner motions to expand acceptance and improve customer experience.
  • Helped shape automation-led workflows across procurement, AP, and payments to improve efficiency for clients.
  • Developed the operating cadence across product, partnerships, and execution to convert pipeline into throughput.
SGeBIZ office or building
Feb 2019 – Jan 2020

Visa

Head, Business Solutions Asia Pacific

  • Led commercial payments and partnerships across 16 APAC markets, aligning teams to a single B2B growth agenda.
  • Deployed US$10M into fintech partnerships (Payment Logic, Paymate, Open, NEAT) to accelerate solution breadth.
  • Delivered 13% volume growth and 14% revenue growth in 2019 through focused execution and market prioritisation.
  • Won US$100M+ new business and added US$5B+ volumes via virtual card programs in China and Korea.
Visa office or building
Apr 2016 – Dec 2018

Bank of America Merrill Lynch

MD, Regional Head, Banks, NBFI & Public Sector

  • Ran a US$300M revenue business at 50%+ profitability while leading a 40-person regional team.
  • Drove double-digit annual revenue growth and expanded coverage into fintech and merchant segments.
  • Secured US$100M+ annual new business through disciplined client planning and solution-led origination.
  • Built a US$500M multi-year revenue plan and strengthened governance to scale growth without risk leakage.
Bank of America Merrill Lynch office or building
Nov 2012 – Mar 2016

Bank of America Merrill Lynch

MD, Regional Head, Banks

  • Managed a US$225M P&L and delivered 56% pre-tax profitability through tighter commercial discipline.
  • Grew wallet share by 30%+ by integrating credit, payments, and liquidity into unified client plays.
  • Expanded trade flows across APAC by linking product execution to corridor-level opportunities.
  • Built durable senior relationships with banks across markets to convert strategy into recurring flows.
Bank of America Merrill Lynch office or building
Dec 2010 – Oct 2012

Bank of America Merrill Lynch

SVP, Regional Head, NBFI

  • Built the NBFI franchise from zero to US$35M revenue with a clear coverage and solution blueprint.
  • Earned the Asset Award for Best NBFI Bank (2011) by improving execution quality and client outcomes.
  • Recruited and developed regional teams, creating repeatable frameworks for pipeline conversion.
  • Expanded APAC relationships through sharper segmentation, pricing discipline, and product adoption.
Bank of America Merrill Lynch office or building
Apr 2005 – Nov 2010

J.P. Morgan

Executive Director

  • Led treasury and cash management sales for India and South Asia, delivering US$55M annual revenue.
  • Sustained 60% pre-tax profitability by improving deal quality, pricing, and wallet discipline.
  • Expanded wallet share to 26% by deepening integration across solutions and client operating cycles.
  • Won Chairman’s Circle awards and scaled performance consistently, moving from AVP to ED in three years.
J.P. Morgan office or building
Oct 2000 – Apr 2005

ICICI Bank

Chief Manager

  • Managed 200+ corporate relationships, building repeatable engagement across large and mid-market accounts.
  • Contributed to scaling ICICI’s cash management leadership through stronger solution adoption.
  • Developed receivables solutions (post-dated instruments, small-value collections) to improve efficiency.
  • Improved client retention by reducing friction in collections and tightening service delivery routines.
ICICI Bank office or building